How to claim your free tickets from the Ticketmaster lawsuit

The $400 million class-action lawsuit against Ticketmaster, Schlesinger, et. al. v. Ticketmaster, has finally come to a conclusion. The plaintiffs alleged that some of Ticketmaster’s fees were deceptive and misleading, and were charged to generate profits for the company rather than to pass on shipping and processing fees to the buyers. Ticketmaster denied these claims and defended it in litigation for more than ten years. In May of 2016, the parties finally reached a settlement.

The result: anyone who bought tickets using Ticketmaster between October 21, 1999 and February 27, 2013 will be provided with free or discounted ticket vouchers corresponding to the ticket purchases they made during that period.

To check for these vouchers, Ticketmaster customers can log into their account and head to the ‘Active Vouchers’ section under ‘My Account.’

Each individual will receive one ticket code and one discount code per ticketing transaction made during the period up to a maximum of 17 transactions. The ticket codes are good for two free tickets to eligible events. The discount codes are good for one credit of $2.25, and up to two can be used per transaction. The UPS shipping codes are the same except good for one $5.00 credit and can only be used toward UPS charges incurred while buying tickets on the site.

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